- What information do we collect about you?
- How will we use the information about you?
- How long do we retain information about you?
- Access to your information and correction
- Other websites
- How to contact us
What information do we collect about you?
We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.
How will we use the information about you?
We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website.
If you agree to receive marketing, we shall pass on your personal information to the artist whose store you have registered with and it may be added to the Artists email list in order for you to receive information regarding that Artist and Artist related activities.
How long do we retain information about you?
Customers information who do not open an account as part of the purchasing process we retain for 36 months. This is to allow us to resolve any payment queries and/or customer service issues in that time.
For Customers who do open an account as part of the purchasing process, the account remains open until the account is closed by the customer by emailing firstname.lastname@example.org and requesting its deletion. In the scenario where Kontraband closes down an artists store, all account details would be deleted as part of that process.
We would like to send you information about products and services which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you. If you no longer wish to be contacted for marketing purposes, please email email@example.com
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email firstname.lastname@example.org or write to us at the following address:-
Kontraband Stores, Unit 4, Studio D, Thane Works, London, N7 7NU
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
How to contact us
Kontraband Ltd, Unit 4, Studio D, Thane Works, London, N7 7NU